Michael Potavin brings nearly a decade of experience leading Salesforce implementations for nonprofits and foundations, translating complex organizational needs into scalable, sustainable technical solutions. His work centers on grantmaking and nonprofit operations, where he has designed and deployed custom grants management workflows that streamline how foundations run their programs and deliver measurable gains in efficiency. Michael is equally at home guiding organizations through the human side of change — leading CRM migrations, driving system adoption, and partnering closely with stakeholders to deliver training that builds lasting technical capability long after go-live.