Agile Cloud Consulting Joins FinDock’s beyondNPSP Partner Program
Agile Cloud Consulting is pleased to announce that it has officially become a beyondNPSP Impact Partner. beyondNPSP is FinDock’s funded initiative helping nonprofits move off Salesforce NPSP and onto Agentforce Nonprofit, formerly known as Nonprofit Cloud. As a Salesforce Summit Partner and PDO Partner, Agile Cloud Consulting has delivered over 700 successful projects for nonprofit […]
Local Context and the Future of Workforce Development: How Technology Builds Better Partnerships
I’ve been fortunate to travel to all 50 states in the U.S., and along the way, I’ve learned that quirky regionalisms make each place distinctive. From unique foods to local phrases and unwritten cultural rules, every community has its own identity. These differences can be endearing or bemusing when outsiders unknowingly get it wrong. Regional […]
Modernizing Workforce Development Programs with Salesforce
Education is in a transformative era. As the landscape shifts away from purely traditional degree-seeking paths, institutions are facing a new imperative: upskilling and reskilling the workforce. Research suggests that nearly half of the workforce will need new skills to stay competitive before the end of this decade. While colleges are uniquely positioned to partner […]
Driving Workforce Innovation: How Salesforce Helps Colleges Keep Pace with Change
In the late 1800s, wristwatches gained popularity in America. Mass production made them widely available, and J.R. Parsons of La Porte, Indiana, saw an opportunity to train a new generation of skilled watchmakers to “handle these delicate machines.”[1] In 1886, he founded the Parsons Horological Institute — that’s watchmaking, for the rest of us. The […]
Agilists on the Road: Dreamforce 2025
The countdown is on! Dreamforce 2025 is right around the corner, and the Agile Cloud Consulting team is heading to San Francisco for a week packed with innovation, learning, and community. Whether you’re a nonprofit leader, a Salesforce enthusiast, or simply looking to connect with our Agilists in person, we’d love to see you there. […]
Doing More with Less: How Salesforce Foundations Empowers Nimble Nonprofit Teams
Nonprofit organizations often face the challenge of “doing more with less,” grappling with limited time, budget, or staff while striving to achieve their mission. We recently presented a webinar, “Doing More with Less: How Salesforce Foundations Empowers Nimble Nonprofit Teams,” where we showcased how Salesforce Foundations can provide practical solutions for these common pain points. […]
Webinar Recap: Improving the Application Experience with Agentforce
We recently hosted a session on Improving the Application Experience with Agentforce, where we shared actionable strategies for modernizing the way organizations manage applications. If your team is looking to build on the application options you already have, this is worth a closer look. Using City Year as a real-world example, we walked through their […]
5 Reasons to Use Service Cloud Voice with Amazon Connect
By Nate Bruhn, Account Executive Salesforce Service Cloud Voice has several options to choose from which vary based on telephony provider, setup process, and other characteristics. You can review the Salesforce comparison chart here. Let’s dig into five reasons Service Cloud Voice with Amazon Connect may be the best option to meet your business needs. […]
5 Reasons to Transition to Salesforce Field Service
by Nate Bruhn, Account Executive Many businesses struggle with disjointed systems, missed appointments, and frustrated customers. For a digital printing firm managing week-long installations and 50–75 daily support emails, inefficiencies like manual scheduling or siloed data can stall growth. Salesforce Field Service, built on the world’s leading CRM platform, transforms operations with unmatched automation, integration, […]
Preparing for Change: Webinar Recap
On April 30, 2025, we had the pleasure of bringing together thought leaders in the grantmaking space who were presenters at PEAK2025 in New Orleans. We invite you to watch our recording of Preparing for Change. In less than an hour, you will see and hear: An overview of the history of generative AI and […]
Transform Tier 1 Customer Support with Salesforce + Agentforce
By Nate Bruhn, Account Executive Imagine your support team focusing on meaningful customer connections instead of repetitive tasks. Agentforce, powered by Salesforce’s Data Cloud and Einstein Trust Layer, handles routine inquiries across channels like web, email, SMS, and WhatsApp. Available 24/7, it ensures instant responses, and when human expertise is needed, Agentforce escalates cases with […]
Empowering Nonprofits to Work Smarter: Key Takeaways from Our Atlanta Innovation Event
By Brittany Savary, Sales Manager Nonprofits are facing increasing pressure to do more with less; serving more people, expanding impact, and demonstrating results, often with limited staff and budget. At the same time, the digital tools available to support nonprofit missions have never been more powerful. We partnered with Salesforce to host a half-day event […]