Migrating from Social Studio to Sprout Social

News Flash: Social Studio to be shut down on Nov. 18, 2024!

Salesforce will shut down Social Studio in 2024. If your contract ends before Nov. 18, 2024, you’ll lose access as soon as you reach your contract term. Otherwise, Social Studio’s last day is November 18th, 2024.

The Need for Change

Salesforce’s Social Studio has long been a popular choice for managing social media accounts. However, as social media marketing evolved, so did the demands on marketers and the platforms they use. Companies soon realized that Social Studio fell short in providing a seamless user experience, advanced analytics, and cross-platform integration capabilities. This realization led them to explore alternative solutions that could better cater to their evolving needs.

Enter Sprout Social – a comprehensive social media management platform designed to streamline workflows and elevate brand engagement. Sprout Social’s intuitive interface, robust analytics, and real-time collaboration features have made it a preferred choice for businesses looking to take their social media game to the next level.

Benefits of Migrating to Sprout Social 

  1. Intuitive Interface: One of the primary reasons for migrating from Social Studio to Sprout Social is the latter’s user-friendly interface. Sprout’s dashboard is clean, easy to navigate, and simplifies the process of managing multiple social media accounts.
  2. Enhanced Analytics: Sprout Social provides a deeper level of analytics, helping businesses measure the effectiveness of their social media campaigns accurately. From engagement metrics to audience demographics, Sprout empowers marketers with actionable insights to refine their strategies.
  3. Excellent Salesforce Integration: Sprout has made a major investment in developing an strong and highly functional integration with Salesforce. 
  4. Streamlined Collaboration: Collaborative features within Sprout Social enable teams to work together seamlessly, ensuring consistent messaging and timely responses to customers.
  5. Unified Inbox: Sprout’s unified inbox aggregates all messages and notifications from different social media platforms, reducing response time and improving customer service.
  6. Comprehensive Scheduling: Sprout Social’s scheduling capabilities allow marketers to plan and publish content across various social media platforms effortlessly.

Migrating from Social Studio to Sprout Social: A Step-by-Step Guide


  1. Assess Your Needs: Before initiating the migration process, evaluate your requirements and objectives. Identify the features and functionalities that are crucial for your business, and ensure that Sprout Social fulfills those criteria.
  2. Data Backup: Prioritize data security during the migration process. Export your data, including analytics, posts, and customer interactions, from Social Studio and keep a backup.
  3. Familiarize with Sprout Social: Invest time in learning the ins and outs of Sprout Social. Leverage Sprout’s training resources and support documentation to ensure a smooth transition.
  4. Create a Migration Plan: Develop a comprehensive migration plan that outlines the timeline, tasks, and responsibilities for each team member involved in the process.
  5. Migrate Data: Begin the migration process by importing your data into Sprout Social. This step requires attention to detail to avoid any data loss or inconsistencies.
  6. Reestablish Social Profiles: Reconnect your social media profiles to Sprout Social and verify that all accounts are linked correctly.
  7. Update Automation and Scheduling: Set up any automation rules and scheduling preferences in Sprout Social to align with your social media strategy.
  8. Monitor and Optimize: After migrating to Sprout Social, closely monitor your social media performance and analyze the impact of the transition. Make adjustments as needed to optimize your marketing efforts.
  9. Agile Cloud Consulting is a Sprout Social certified partner who can assist with either integrating an existing Sprout Social account to Salesforce or who can complete a total migration to Sprout Social.


Migrating from Salesforce’s Social Studio to Sprout Social can significantly enhance your social media management capabilities and improve overall marketing performance. With its user-friendly interface, advanced analytics, and collaborative features, Sprout Social empowers businesses to stay ahead in the ever-evolving landscape of social media. Remember to carefully plan and execute the migration process to ensure a seamless transition and reap the maximum benefits of this shift. So, if you’re ready to elevate your social media game, it’s time to make the move to Sprout Social.

Contact Agile Cloud Consulting at info@agilecloudconsulting.com to learn more!


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