Mugdha is a Certified Salesforce Administrator and Test Engineer with 12+ years of total IT experience and 7 years in Salesforce administration & testing Sales, Service and Non profit Cloud applications both on Classic and Lightning. She has worked with various non profit organizations and has supported their Salesforce Implementations. She has a strong understanding of CRM and nonprofit processes and has extensive experience in writing Test Plans, Test Scenarios, Test Cases and analyzing Test Results through Functional, Integration, Regression, Acceptance and End to End Testing.