Meet Mugdha Shah, a highly experienced QA Specialist with over 12 years of total IT experience, and 7 years in Salesforce administration and testing Sales, Service, and Nonprofit Cloud applications both on Classic and Lightning. Mugdha is a Certified Salesforce Administrator and Test Engineer, with a strong understanding of CRM and nonprofit processes. She has worked with various nonprofit organizations, supporting their Salesforce implementations. Mugdha specializes in writing Test Plans, Test Scenarios, Test Cases, and analyzing Test Results through Functional, Integration, Regression, Acceptance, and End-to-End Testing.